When will I find out if mine is the winning bid on the Hilton Honors experience?
We will notify you by email immediately following auction closing if you have won, and will follow up by contacting you shortly after to confirm necessary details to fulfill your auction experience. So please make sure the contact information in your Hilton Honors profile is correct. In addition, you can check to see if you have won by visiting the Hilton Honors Auction site and checking the status of your bid in the Bid Status section.
Is there a limit to how many Hilton Honors experiences I can redeem for?
You may redeem up to five (5) experiences within a calendar year. Please note that if you are bidding on multiple Hilton Honors Auction experiences at the same time, you must have sufficient points in your account to cover all bids.
I won an experience but have not received the details of my Hilton Honors reward. What do I do?
Tomi No Oka Winery is a picture-perfect private vineyard located in Kofu, which lies west of Tokyo in the Yamanashi Prefecture and overlooks the Kofu Basin and magnificent Mount Fuji.
Take a tour of this spectacular vineyard and discover how Japanese wine is painstakingly produced - from handpicked grapes, to fermentation and bottling. Finally, enjoy the fruits of the winemakers labour with an exclusive tasting session of three varieties of homegrown wine.
Situated in the heart of Tokyo's bustling Shiodome district, Conrad Tokyo enjoys unparalleled panoramic views of Tokyo Bay, and is one of the leading luxury hotels in the capital, renowned for its welcoming atmosphere and innovative sense of style.
Escape the hustle and bustle of Tokyo city and discover the private vineyard of Suntory Tomi No Oka Winery overlooking Mount Fuji. As well as a tour of the vineyard and cellar, you'll enjoy a Japanese wine tasting, and try three varieties of Japanese wine. An unforgettable experience, only at Conrad Tokyo.
This experience for two (2) includes:
-Private estate tour of Suntory Tomi No Oka Winery, including interpreter (subject to availability) and round-trip transfers
-Two night stay in a standard room at Conrad Osaka
Please note this package does not include rail or airfare.
Terms & Conditions
Package includes (a) private estate tour of Suntory Tomi No Oka Winery for two (2) people, (b) round-trip transportation for two (2) people to the winery, (c) two (2) night stay for two (2) people in a standard room at Conrad Osaka. Interpreter subject to availability. Package does not include rail or airfare. Subject to availability. Hilton Honors member will be disqualified from claiming the experience if his or her account does not have sufficient Points at time of auction closing. The winning bidder may not resell items and/or experiences redeemed through the Hilton Honors Auction site and may not re-market, resell or otherwise transfer or dispose of an experience without obtaining Hilton Honors' prior written consent. Winner will receive notification of winning bid via email. Members may only redeem for up to five (5) total packages per year. All other Hilton Honors Auction Terms and Conditions apply.
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